Tweet VMware Skyline Advisor Pro releases new proactive Findings every month. Findings are prioritized by trending issues in VMware Technical Support, issues raised through post escalation review, security vulnerabilities, issues raised from VMware engineering, and nominated by customers. For the month of February, we released 56 new Findings. Of these, there are 19 Findings based … Continued

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Tweet With the release of Skyline Collector 3.3 (download available February 17), the VMware Skyline Team is pleased to announce the latest features in Skyline Advisor Pro that include: Extending Skyline to Hyperscaler Provider Production Support (HPPS) and Authorized Service Providers (ASPs). Integration Aria Operations for Logs (formerly vRealize Log Insight) Enhancing Log Assist Restoring … Continued

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Tweet VMware Skyline Advisor Pro releases new proactive Findings every month. Findings are prioritized by trending issues in VMware Technical Support, issues raised through post escalation review, security vulnerabilities, issues raised from VMware engineering, and nominated by customers. For the month of January, we released 37 new Findings. Of these, there are 30 Findings based … Continued

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Tweet VMware Skyline Advisor Pro releases new proactive Findings every month. Findings are prioritized by trending issues in VMware Technical Support, issues raised through post escalation review, security vulnerabilities, issues raised from VMware engineering, and nominated by customers. For the month of December, we released 44 new Findings. Of these, there are 36 Findings based … Continued

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Tweet We have been asked to showcase Skyline Insights API with email.  You can pull the Findings results (aka CSV) from Skyline Advisor Pro or using the Skyline Insights API (or Skyline Automation Toolkit).    In the past, we have shown how to get the results and sending locally to a csv or externally to Slack, … Continued

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Tweet Changes shouldn’t lead to crisis, and therefore we have Change Management. It is a powerful tool for avoiding new and unexpected issues.  It will also provide audit trails and situational ownership during an event. Frequently during the life of a VMware Support Request, we have to make a change in order to resolve a … Continued

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Tweet Having spent 10+ years in VMware Support, I would like to share a few bits of advice with all my customers.  This is the first post in a series where I’ll go over some fundamentals which will help our newer customers.  And I’ll also talk about some core issues that every business can run … Continued

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Tweet VMware Skyline Advisor Pro releases new proactive Findings every month. Findings are prioritized by trending issues in VMware Technical Support, issues raised through post escalation review, security vulnerabilities, issues raised from VMware engineering, and nominated by customers. For the month of November, we released 34 new Findings. Of these, there are 19 Findings based … Continued

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Tweet The Skyline Team is actively recruiting new members to join the Skyline Proactive Unit (SPU). It’s a gamified experience that will help you qualify for FREE SWAG! And who doesn’t like SWAG?! Participation is simple. Go out our landing page to get your assignments. As you solve cases from the SPU, you earn points … Continued

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