VMWare Tools installed but shared folders in Ubuntu refusing to work

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Having got this initial error when trying to use Shared folders running VM on Fusion 11.5.5 with Ubuntu 20.04

“Shared folders will not be available in the virtual machine until VMware Tools is installed and running.”

some other helpful threads here allowed me to install (and reinstall) VMWare Tools.

But despite successful installation I am still getting the same error.

Has anyone had this and successfully resolved?

Thank you,

Iron Castle Systems