vmware horizon view unrecoverable error (main)

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Hello,

Issue:

I’m running VMWare Horizon client for Windows version 5.4.3 on Windows 10 on my desktop PC. Everything worked fine on 8/18/2020 went on vacation tried signing in on Monday 8/24/2020 without success. currently receiving the following error message (log file mentioned in error message is attached):

vmware_error_message.jpg

I can sign in from laptop also using VMWare Horizon client for Windows version 5.4.3 on Windows 10, so it’s not the remote machine. Not sure what to look for in the log file mentioned in the error message.

 

 

What I’ve tried so far:

  1. Uninstalling and reinstalling VMWare Horizon client for Windows version 5.4.3
  2. Uninstalling VMWare Horizon client for Windows version 5.4.3 and installing VMWare Horizon client for Windows version 5.3.0
  3. Removing any new software that was installed between 8/18/2020 and 8/24/2020
  4. contacting corporate support, i.e. the company I work for that wants me to use this solution to signing to their systems

 

Any help would be greatly appreciated.

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