VMware ESXi 6.7 | Ubuntu 18.04 32-bit | Web Server Application becomes Unresponsive

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My company distributes a local web server that runs on an Ubuntu 18.04 32-bit VM.

 

One client has this running on VMware ESXi 6.7 and our software goes down periodically (every couple of weeks – hard to tell because it’s not used every day).

We have many instances installed on VMware and none of them have this issue.

 

The VM is still running and shows this output:

 

First Instance

First_Fail.png

 

Second Instance

Second_Fail.png

 

The Client’s IT has been able to resolve this by just restarting the VM. But that’s not a long-term solution

 

I don’t have direct access to the VM so I can’t tinker with it anytime, but I can set up a session with their IT to dig into this.

However I’m not very experienced with Ubuntu or VMware so I’m having trouble making sense of this output or determining whether it’s indicative of our main issue.

 

If anyone could help me shed some light on this or guide my troubleshooting I would be very grateful!

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