VM not picking up client printer

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Hello Team,

 

for some reason, I have a VM that is not picking up client printer, and I have run test on other VM’s and they do pick up printers. I’m not sure what I’m missing.

 

I’m new to VSphere and Horizon client.. here is what I did already.

 

 

1: Try login into VM from multiple computers just to make sure it was not the client computer

2: Made sure that the printer drivers are installed correctly on the client computer

3: Made sure that the printer is also shared on the network on the client computer

 

Any help is appreciated thank you, team!

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