vcsa update to 7.0u1 Returning from install(), data conversion failed post install hook failed

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I just upgraded to 7.0 u1 from 7.0 and it appears to be fine except the applmgmt gui keeps displaying this:

 

 

And appears to be stuck.

 

Yet All logs appear normal with no errors and all services are running.  vcenter says 7.0.1.:

 

root@vc6 [ /var/log/vmware ]# vpxd -v

VMware VirtualCenter 7.0.1 build-16858589

 

Running:

applmgmt lookupsvc lwsmd observability observability-vapi pschealth vlcm vmafdd vmcad vmdird vmonapi vmware-analytics vmware-certificateauthority vmware-certificatemanagement vmware-cis-license vmware-content-library vmware-eam vmware-envoy vmware-hvc vmware-infraprofile vmware-perfcharts vmware-pod vmware-postgres-archiver vmware-rbd-watchdog vmware-rhttpproxy vmware-sca vmware-sps vmware-statsmonitor vmware-stsd vmware-topologysvc vmware-trustmanagement vmware-updatemgr vmware-vapi-endpoint vmware-vdtc vmware-vmon vmware-vpostgres vmware-vpxd vmware-vpxd-svcs vmware-vsan-health vmware-vsm vsphere-ui vstats vtsdb wcp

Stopped:

vmcam vmware-imagebuilder vmware-netdumper vmware-vcha

 

I see in the log /var/log/vmware/applmgmt/update_microservice.log the following:

 

2020-10-20 01:18:45,451 – 59346 -        update_script::_executePatchRunnerAndSupplyUserData: 127 -    ERROR – Patch command patch failed

2020-10-20 01:18:45,460 – 59346 -        update_script::                _reportFailure: 159 -    DEBUG – Error status has been already reported

2020-10-20 01:18:45,464 – 59346 -           extensions::                      __call__: 107 -    DEBUG – The component script returned ‘None’

2020-10-20 01:18:45,523 – 17819 -           update_b2b::                _runScriptHook: 344 -    DEBUG – update script result file ‘{n    “end_time”: “2020-10-20T01:18:45.232Z”,n    “error”: {n        “componentKey”: “last_component:Patch”,n        “detail”: [n            {n                “id”: “ur.services.start.text”,n                “localized”: “Failed to start all services after successful patching.”,n                “translatable”: “Failed to start all services after successful patching.”n            }n        ],n        “problemId”: null,n        “resolution”: nulln    },n    “info”: [],n    “progress”: 47,n    “progress_message”: {n        “componentKey”: “last_component:Patch”,n        “detail”: [n            {n                “id”: “ur.services.start.text”,n                “localized”: “Failed to start all services after successful patching.”,n                “translatable”: “Failed to start all services after successful patching.”n            }n        ],n        “problemId”: null,n        “resolution”: nulln    },n    “question”: null,n    “start_time”: “2020-10-20T00:41:48.003Z”,n    “status”: “error”,n    “warning”: [n        {n            “msg”: {n                “id”: “ur.services.retry.start.text”,n                “localized”: “Failed to start all services, will retry operation.”,n                “translatable”: “Failed to start all services, will retry operation.”n            },n            “problemId”: null,n            “resolution”: nulln        }n    ]n}’

2020-10-20 01:18:45,537 – 17819 -           update_b2b::                _runScriptHook: 362 -    DEBUG – Returning notifications {‘errors’: [{‘id’: ‘com.vmware.apliance.noid’, ‘time’: ‘2020-10-20T01:18:45.537Z’, ‘message’: {‘id’: ‘ur.services.start.text’, ‘default_message’: ‘Failed to start all services after successful patching.’, ‘args’: []}, ‘resolution’: None}], ‘info’: [], ‘warnings’: [{‘id’: ‘com.vmware.appliance.noid’, ‘time’: ‘2020-10-20T01:18:45.536Z’, ‘message’: {‘id’: ‘ur.services.retry.start.text’, ‘default_message’: ‘Failed to start all services, will retry operation.’, ‘args’: []}, ‘resolution’: None}]} from _runScriptHook

2020-10-20 01:18:45,537 – 17819 -           update_b2b::                       install:2265 -    DEBUG – PostInstall errors: [{‘id’: ‘com.vmware.apliance.noid’, ‘time’: ‘2020-10-20T01:18:45.537Z’, ‘message’: {‘id’: ‘ur.services.start.text’, ‘default_message’: ‘Failed to start all services after successful patching.’, ‘args’: []}, ‘resolution’: None}]

2020-10-20 01:18:45,544 – 17819 -         task_manager::                        update:  79 -    DEBUG – UpdateTask: status=FAILED, progress=80, message={‘id’: ‘com.vmware.appliance.postinstall_errors’, ‘default_message’: ‘Data conversion/Post install hook failed’, ‘args’: []}

2020-10-20 01:18:45,664 – 17819 -          dbfunctions::                    executeDML:  54 -    DEBUG – Executing Query {INSERT INTO progress VALUES(NULL, ?,         DATETIME(‘now’), ?, ?, ?)} with parameters (‘failed’, ‘Installation failed’, 100, 95)

2020-10-20 01:18:45,684 – 17819 -           update_b2b::                       install:2272 -    DEBUG – Returning from install(), data conversion failed

 

Did the upgrade work?  It apear to have but the dialog will not go away.  If it is okay how can I reset this so the dialog goes away and the alliance management interface UI is usable again?

 

I have a snapshot and could rollback.

 

Regards,

 

dion

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