Upgrade from VCSA 6.7 to 7.0 failure

This post was originally published on this site

I am attempting to upgrade my VCSA instance to 7.0.  I’ve made a number of attempts, none have succeeded.  Each attempt ended with the error

==========VCSA Deployment Progress Report==========        

Task: Install required RPMs for the appliance.(SUCCEEDED 100/100)       – Task has completed successfully.        

Task: Run appliance precheck.(FAILED 0/100)     –                 

Error: Cannot validate target appliance configuration as not enough information from the source appliance can be collected.


In order to diagnose better, I attempted to upgrade with the cli script so I could actually see what it was doing.  At the end of the run, I get an exception that I think is the crux of the problem, but I have no idea what to do about it. As seen below, the start time is correct, but the end time appears to have gone to the beginning of the epoch.  i have ntp running on the 6.7 VCSA and have manually sync’d it.  I’ve also verified ntp on my ESXi nodes. 


Exception message: The VCSA deployment has failed VCSA Deployment Start Time: 2020-09-17T18:55:20.256Z VCSA Deployment End Time: 1970-01-01T00:00:00.000Z


I’m not sure where else to look for a solution, I haven’t been able to turn up answers with Google.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.