Unable to connect to USB…

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Hi, all.

 

I’m using horizon view 7.12, and I want to use usb on my VDI (VM).

 

I have opened 32111 port, configured global policy in connection server (use usb) and installed usb redirection option on Agent.

 

However, when I connect to VDI(VM), horizon client shows usb is unavailable state.

 

What more should I check?

 

Here’s the log.

 

Regards.

 

2020-08-21T18:49:47.449+09:00| host-6776| I125: USBArb: Client 303256 connected (version: 8)

2020-08-21T18:49:47.459+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xf0bda8153 for client 303256, type 1, index 0, languageID 0x0

2020-08-21T18:49:47.459+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xf0bda8153 for client 303256, type 2, index 0, languageID 0x0

2020-08-21T18:49:47.459+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x180870a2b for client 303256, type 1, index 0, languageID 0x0

2020-08-21T18:49:47.460+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x180870a2b for client 303256, type 2, index 0, languageID 0x0

2020-08-21T18:49:48.031+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x222321083 for client 303256, type 1, index 0, languageID 0x0

2020-08-21T18:49:48.031+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x222321083 for client 303256, type 2, index 0, languageID 0x0

2020-08-21T18:49:48.031+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x304e87301 for client 303256, type 1, index 0, languageID 0x0

2020-08-21T18:49:48.031+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x304e87301 for client 303256, type 2, index 0, languageID 0x0

2020-08-21T18:49:48.031+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xd046a0077 for client 303256, type 1, index 0, languageID 0x0

2020-08-21T18:49:48.031+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xd046a0077 for client 303256, type 2, index 0, languageID 0x0

2020-08-21T18:49:48.031+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xe046dc53f for client 303256, type 1, index 0, languageID 0x0

2020-08-21T18:49:48.031+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xe046dc53f for client 303256, type 2, index 0, languageID 0x0

2020-08-21T18:49:48.031+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x17045e0810 for client 303256, type 1, index 0, languageID 0x0

2020-08-21T18:49:48.031+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x17045e0810 for client 303256, type 2, index 0, languageID 0x0

2020-08-21T18:49:48.031+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xc05e30751 for client 303256, type 1, index 0, languageID 0x0

2020-08-21T18:49:48.031+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xc05e30751 for client 303256, type 2, index 0, languageID 0x0

2020-08-21T18:49:48.032+09:00| host-6776| W115: USBArbW: Descriptor read failed: The I/O operation has been aborted because of either a thread exit or an application request (995)

2020-08-21T18:49:48.032+09:00| host-6776| W115: USBArbW: Cannot get descriptor from device 0x180870a2b: 4

2020-08-21T18:50:38.787+09:00| host-6776| I125: USBArb: USBArbCompletePipeRead: Failed to get overlapped result for read. client:22A0BF5C940 len:8 readPos:0 isHeader:1 with error The pipe has been ended (109)

2020-08-21T18:50:38.789+09:00| host-6776| I125: USBArb: Client 303256 disconnected

2020-08-21T18:52:23.213+09:00| host-6776| I125: USBArb: Num instances:3, user:hoon client:vmware-remotemks.exe

2020-08-21T18:52:23.233+09:00| host-6776| I125: USBArb: Client 295536 connected (version: 8)

2020-08-21T18:52:23.245+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xf0bda8153 for client 295536, type 1, index 0, languageID 0x0

2020-08-21T18:52:23.246+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xf0bda8153 for client 295536, type 2, index 0, languageID 0x0

2020-08-21T18:52:23.246+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x180870a2b for client 295536, type 1, index 0, languageID 0x0

2020-08-21T18:52:23.247+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x180870a2b for client 295536, type 2, index 0, languageID 0x0

2020-08-21T18:52:23.963+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x222321083 for client 295536, type 1, index 0, languageID 0x0

2020-08-21T18:52:23.963+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x222321083 for client 295536, type 2, index 0, languageID 0x0

2020-08-21T18:52:23.963+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x304e87301 for client 295536, type 1, index 0, languageID 0x0

2020-08-21T18:52:23.963+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x304e87301 for client 295536, type 2, index 0, languageID 0x0

2020-08-21T18:52:23.963+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xd046a0077 for client 295536, type 1, index 0, languageID 0x0

2020-08-21T18:52:23.963+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xd046a0077 for client 295536, type 2, index 0, languageID 0x0

2020-08-21T18:52:23.963+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xe046dc53f for client 295536, type 1, index 0, languageID 0x0

2020-08-21T18:52:23.963+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xe046dc53f for client 295536, type 2, index 0, languageID 0x0

2020-08-21T18:52:23.963+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x17045e0810 for client 295536, type 1, index 0, languageID 0x0

2020-08-21T18:52:23.963+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x17045e0810 for client 295536, type 2, index 0, languageID 0x0

2020-08-21T18:52:23.963+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xc05e30751 for client 295536, type 1, index 0, languageID 0x0

2020-08-21T18:52:23.964+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xc05e30751 for client 295536, type 2, index 0, languageID 0x0

2020-08-21T18:52:23.964+09:00| host-6776| W115: USBArbW: Descriptor read failed: The I/O operation has been aborted because of either a thread exit or an application request (995)

2020-08-21T18:52:23.964+09:00| host-6776| W115: USBArbW: Cannot get descriptor from device 0x180870a2b: 4

2020-08-21T18:54:28.397+09:00| host-6776| I125: USBArb: USBArbCompletePipeRead: Failed to get overlapped result for read. client:22A0BF5C940 len:8 readPos:0 isHeader:1 with error The pipe has been ended (109)

2020-08-21T18:54:28.403+09:00| host-6776| I125: USBArb: Client 295536 disconnected

2020-08-21T18:56:14.198+09:00| host-6776| I125: USBArb: Num instances:3, user:hoon client:vmware-remotemks.exe

2020-08-21T18:56:14.202+09:00| host-6776| I125: USBArb: Client 290596 connected (version: 8)

2020-08-21T18:56:14.204+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xf0bda8153 for client 290596, type 1, index 0, languageID 0x0

2020-08-21T18:56:14.204+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xf0bda8153 for client 290596, type 2, index 0, languageID 0x0

2020-08-21T18:56:14.205+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x180870a2b for client 290596, type 1, index 0, languageID 0x0

2020-08-21T18:56:14.205+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x180870a2b for client 290596, type 2, index 0, languageID 0x0

2020-08-21T18:56:14.940+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x222321083 for client 290596, type 1, index 0, languageID 0x0

2020-08-21T18:56:14.940+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x222321083 for client 290596, type 2, index 0, languageID 0x0

2020-08-21T18:56:14.940+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x304e87301 for client 290596, type 1, index 0, languageID 0x0

2020-08-21T18:56:14.940+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x304e87301 for client 290596, type 2, index 0, languageID 0x0

2020-08-21T18:56:14.940+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xd046a0077 for client 290596, type 1, index 0, languageID 0x0

2020-08-21T18:56:14.940+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xd046a0077 for client 290596, type 2, index 0, languageID 0x0

2020-08-21T18:56:14.940+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xe046dc53f for client 290596, type 1, index 0, languageID 0x0

2020-08-21T18:56:14.940+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xe046dc53f for client 290596, type 2, index 0, languageID 0x0

2020-08-21T18:56:14.940+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x17045e0810 for client 290596, type 1, index 0, languageID 0x0

2020-08-21T18:56:14.940+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x17045e0810 for client 290596, type 2, index 0, languageID 0x0

2020-08-21T18:56:14.940+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xc05e30751 for client 290596, type 1, index 0, languageID 0x0

2020-08-21T18:56:14.941+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xc05e30751 for client 290596, type 2, index 0, languageID 0x0

2020-08-21T18:56:14.941+09:00| host-6776| W115: USBArbW: Descriptor read failed: The I/O operation has been aborted because of either a thread exit or an application request (995)

2020-08-21T18:56:14.941+09:00| host-6776| W115: USBArbW: Cannot get descriptor from device 0x180870a2b: 4

2020-08-21T18:59:05.660+09:00| host-6776| I125: USBArb: USBArbCompletePipeRead: Failed to get overlapped result for read. client:22A0BF5C940 len:8 readPos:0 isHeader:1 with error The pipe has been ended (109)

2020-08-21T18:59:05.666+09:00| host-6776| I125: USBArb: Client 290596 disconnected

2020-08-21T19:01:36.350+09:00| host-6776| I125: USBArb: Num instances:3, user:hoon client:vmware-remotemks.exe

2020-08-21T19:01:36.353+09:00| host-6776| I125: USBArb: Client 299612 connected (version: 8)

2020-08-21T19:01:36.385+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xf0bda8153 for client 299612, type 1, index 0, languageID 0x0

2020-08-21T19:01:36.386+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xf0bda8153 for client 299612, type 2, index 0, languageID 0x0

2020-08-21T19:01:36.386+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x180870a2b for client 299612, type 1, index 0, languageID 0x0

2020-08-21T19:01:36.386+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x180870a2b for client 299612, type 2, index 0, languageID 0x0

2020-08-21T19:01:37.929+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x222321083 for client 299612, type 1, index 0, languageID 0x0

2020-08-21T19:01:37.929+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x222321083 for client 299612, type 2, index 0, languageID 0x0

2020-08-21T19:01:37.929+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x304e87301 for client 299612, type 1, index 0, languageID 0x0

2020-08-21T19:01:37.929+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x304e87301 for client 299612, type 2, index 0, languageID 0x0

2020-08-21T19:01:37.929+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xd046a0077 for client 299612, type 1, index 0, languageID 0x0

2020-08-21T19:01:37.929+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xd046a0077 for client 299612, type 2, index 0, languageID 0x0

2020-08-21T19:01:37.929+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xe046dc53f for client 299612, type 1, index 0, languageID 0x0

2020-08-21T19:01:37.930+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xe046dc53f for client 299612, type 2, index 0, languageID 0x0

2020-08-21T19:01:37.930+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x17045e0810 for client 299612, type 1, index 0, languageID 0x0

2020-08-21T19:01:37.930+09:00| host-6776| I125: USBArb: Getting descriptor for device 0x17045e0810 for client 299612, type 2, index 0, languageID 0x0

2020-08-21T19:01:37.930+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xc05e30751 for client 299612, type 1, index 0, languageID 0x0

2020-08-21T19:01:37.930+09:00| host-6776| I125: USBArb: Getting descriptor for device 0xc05e30751 for client 299612, type 2, index 0, languageID 0x0

2020-08-21T19:01:37.931+09:00| host-6776| W115: USBArbW: Descriptor read failed: The I/O operation has been aborted because of either a thread exit or an application request (995)

2020-08-21T19:01:37.931+09:00| host-6776| W115: USBArbW: Cannot get descriptor from device 0x180870a2b: 4

2020-08-21T19:04:25.856+09:00| host-6776| I125: USBArb: USBArbCompletePipeRead: Failed to get overlapped result for read. client:22A0BF5C940 len:8 readPos:0 isHeader:1 with error The pipe has been ended (109)

2020-08-21T19:04:25.861+09:00| host-6776| I125: USBArb: Client 299612 disconnected

2020-08-21T19:06:06.052+09:00| usbArb| I125: USBArb: Service being interrogated….

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