SRM page shows internal error message.

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Hi, all.

 

I’m using SRM 8.2 and configuration was completely finished.

 

However, often when I log in to web UI, SRM page can’t load information with below error messages.

 

 

1. site recovery manager [com.ctc.wstx.exc.WstxLazyException] Read timed out

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2. Failed to retrieve pairs from extension server at https://m02srm02a:443/drserver/vcdr/vmomi/sdk.Failed to connect to Site Recovery Manager Server at https://m02srm02a:443/drserver/vcdr/vmomi/sdk. Reason: https://m02srm02a:443/drserver/vcdr/vmomi/sdk invocation failed with “java.net.SocketTimeoutException: Read timed out”

 

 

 

 

 

 

 

 

  

Refreshing multiple times displays the SRM page, but this is not correct.

 

What can I do?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Regards.

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