After recently upgrading from NSX-T 3.0 to 3.0.1, I can no longer use the “Policy” UI mode for most panels. I receive the following error:
Failed to fetch Inventory details. Please contact the administrator. Error: Index out of sync, please resync via ‘start search resync policy’.
When logging in via CLI and issuing the command “start search resync policy“, nothing happens. Additionally, I tried rebooting all NSX-T Manager nodes and NSX-T Edge nodes, and the problem persists.
Various UI elements are broken in the “Policy” (default) view, such as viewing Segments, Tier-0 Gateways, and Tier-1 Gateways. Error messages in the Network Overview panel looks like this:
Failed to get “NETWORKING” report – Index out of sync, please resync via start search resync policy. .
Failed to get “IP ADDRESS MANAGEMENT” report – Index out of sync, please resync via start search resync policy. .
Failed to get “NETWORK SERVICES” report – Index out of sync, please resync via start search resync policy. .
Note that the Policy UI worked great in v3.0.0. It broke after upgrading to v3.0.1.
Also note that previous upgrades to this system include 2.4.1 -> 2.5.0, 2.5.0 -> 2.5.1, and 2.5.1 -> 3.0.0, all of which were successful and quite quick. The 3.0.0 -> 3.0.1 upgrade was bumpy, as I needed to manually update VIBs on all ESXi hosts to the 3.0.1 bits. After doing that, the NSX-T Manager upgrade from 3.0.0 to 3.0.1 went well.
Any ideas for troubleshooting the broken Policy UI view?