Not able to login to vCloud director 10.1.1 IP via SSH using putty client

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Hello,

 

We have installed vCloud Director 10.1.1 TPA licence. After successful installation and IP assignment the server is accessible from any other server and we are able to login via root user.

But when we try to login directly via a putty client then we are getting access denied error.

 

It is taking us to the login prompt but simply not accepting the password. I confirm the password meet the vCloud password requirement (min 8 char, 1 or more Uppercase, lowercase, special char, number).

It would be helpful if anyone can point out what we are doing wrong here. Any help is highly appreciated. 

 

BR,

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