Native (Internal) Apps failing to install (Windows) -> "Failed to sanitize cache"

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We’re trying to deploy several internal apps (MSI based installers) but they fail instantly – looking at the registry key under “Queue” (HKLMSoftwareAirWatchMDMAppDeploymentAgentS-1-5-18):

LastErrorHRESULT = Failed to sanitize the cache directory


I’ve tried deleting the cache directory altogether (%programdata%AirWatchMDMAppDeploymentCache) – the directory gets recreated and the directory with the app’s uniwue code gets created but it remains empty.


Searching Google and this forum comes up with nothing – the most we have is the “Cheat Sheet” that confirms the error code, but no remedy for the issue.

Does anyone have any tips for this issue?




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