i’m stuck by customizing in horizon 7

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I am going to test the vm(autoinfo) with linked clones in Horizon 7.12.

and I have taken several steps, including reviewing the dns and all the settings and installing a new upper vm.

However, in a linked clone desktop pool, the vm does not proceed with customizing.

I installed all the programs related to Horizon in the latest version.

please help me!

I have been suffering from this problem for two weeks.

 

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