Frequently Hang, Windows Server 2012 R2 in EXSi 6.7

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Hello everyone,

 

I wish your day was great.

 

I am so confused, this is my first job after freshly graduated and I am lacked of experience. I really often to see HA Monitoring automatically restart the VM. I was thinking that it because the vmtools that running on this VM is 10.2 (i failed to update the VMware Tool to the latest). but I tried to contact VMware support and confirmed that the vmware tool is not the problem. so I think that the VM is the problem. I have several questions.

 

  1. Is Win Server 2012 R2 unstable on EXSi 6.7?
  2. how do I know what causing the hang of this VM?
  3. I don’t know which one to look at. Where should I start to look at for troubleshooting this? (please see picture below)

 

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Thank You very much

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