ERROR: An unexpected error occurred!

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I am so incredibly frustrated with the lack of detail from this error message – it’s almost comical if it wasn’t for me seeing several times a week and having to restart.  Could anyone suggest how one would look for the source of this error?  I’ve looked in the windows event viewer but I couldn’t find anything.  I’ve also tried the logs but there isn’t anything concrete specific to this error message.

What typically happens is:

I open our company landing page (using Chrome) and log in.  Then I click on the Virtual Desktop icon and typically about halfway through loading I receive the cryptic message below.  Sometimes I can restart the browser and login and sometimes I need to restart the machine (client-side) and I can log in.  Restarting is not 100% effective and I must mention that successfully logging in may or may not be related to restarting the browser or computer- sometimes I think that solar flares may help it’s completely random. 🙂

 

Below seem to be the only errors showing up in the logs.  Is there somewhere else I can look for details?  ERROR CODE 52 is the only detail I can find and it’s relatively non-existent when i do a google search for “ERROR  An unexpected error occurred error +52”

 

 

vmware-horizon-viewclient (ERRORS)

2020-08-13T10:54:34.530+-5:00 ERROR (3FFC) [WinCDK] utils::ParseServerUrl : Unexpectedly unable to parse URL ”.

2020-08-13T10:54:36.838+-5:00 ERROR (3FFC) [libcdk] CdkConnection_CheckPeerReachabilityImpl: peer reachability check returns 1 with error 0.

2020-08-13T10:54:37.182+-5:00 INFO (3FFC) [libcdk] Failed to open license metadata registry with error 2.

2020-08-13T10:54:37.200+-5:00 ERROR (3FFC) [libcdk] CdkClientInfo_GetLoggedOnFQDN: GetUserNameEx failed with code: 0x00000534.

2020-08-13T10:54:37.200+-5:00 ERROR (3FFC) [libcdk] CdkClientInfo_GetMachineDistinguishedName: GetComputerObjectNameW failed with code: 0x00000547.

2020-08-13T10:54:37.216+-5:00 INFO (3FFC) [libcdk] Failed to open license metadata registry with error 2.

2020-08-13T10:54:37.233+-5:00 ERROR (3FFC) [libcdk] CdkClientInfo_GetMachineDistinguishedName: GetComputerObjectNameW failed with code: 0x00000547.

2020-08-13T10:54:37.234+-5:00 ERROR (3FFC) [libcdk] CdkClientInfo_GetLoggedOnFQDN: GetUserNameEx failed with code: 0x00000534.

2020-08-13T10:54:37.387+-5:00 ERROR (3FFC) [WinCDK] DefaultErrorHandler::ProcessError : DefaultErrorHandler process error ‘Error: An unexpected error occurred’ (code=52).

2020-08-13T10:54:37.387+-5:00 INFO (3FFC) [WinCDK] BaseServices::ErrorCallback : Error(Taskname:CdkSubmitSamlTask, domain:55, code:52) Callback: Entry.

2020-08-13T10:56:14.011+-5:00 INFO (3FFC) [WinCDK] BaseServices::ErrorCallback : Error(Taskname:CdkSubmitSamlTask, domain:55, code:52) Callback: Exit.

2020-08-13T10:56:14.207+-5:00 ERROR (3FFC) [WinCDK] Prefs::SaveCurrentConnection : Pid file handle is invalid.

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