Enable workload management pending

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i’m trying to configure TKG cluster on vsphere 7 for the first time.

NSX-T 3.0 configured and running.

when i enable workload management with all required info it’s never finished configuring.

When the supervisor controlplane VM is deployed, the error occurs: cannot complete operation because VMware Tools is not running in this machine.

Then VC retry to deploy the VM in another host.

2020-08-25T09:45:29.86Z debug wcp informer.processLoop() lister.List() returned

2020-08-25T09:45:35.512Z debug wcp [opID=5f43ec7f] No notifications. seqNum: 1131, Current seqNum: 1130

2020-08-25T09:45:39.882Z debug wcp informer.processLoop() lister.List() returned

2020-08-25T09:45:44.003Z error wcp [opID=5f43ec53-domain-c8] Error waiting for guest tools to be ready for VM VirtualMachine:vm-1338: &locerrors.TimeoutError{baseError:locerrors.baseError{Msgs:[]std.LocalizableMessage{std.LocalizableMessage{Id:”vcenter.wcp.cluster.guestcust.timeout”, DefaultMessage:”Configure operation for the Master node VM with identifier vm-1338 timed out. This operation will be retried.”, Args:[]string{“Master”, “vm-1338”}, Params:map[string]std.LocalizationParam(nil), Localized:(*string)(nil)}}}}

2020-08-25T09:45:44.003Z error wcp [opID=5f43ec53-domain-c8] Error configuring API server on cluster domain-c8 Configure operation for the Master node VM with identifier vm-1338 timed out. This operation will be retried.

2020-08-25T09:45:44.003Z warning wcp [opID=5f43ec53-domain-c8] Unable to configure agent in cluster domain-c8. Err Configure operation for the Master node VM with identifier vm-1338 timed out. This operation will be retried.

2020-08-25T09:45:44.003Z debug wcp [opID=5f43ec53-domain-c8] Refreshing APIServerEndpoint and trustbundle.

2020-08-25T09:45:44.003Z debug wcp [opID=5f43ec53] get vm moref from agent info: VirtualMachine:vm-1338

2020-08-25T09:45:44.003Z debug wcp [opID=5f43ec53] checking if vm-1338 has been successfully configured

2020-08-25T09:45:44.003Z debug wcp [opID=5f43ec53] Request for VM auth for VirtualMachine:vm-1338

2020-08-25T09:45:44.042Z error wcp [opID=5f43ec53] Failed to get kubenode VM VirtualMachine:vm-1338 configuration status. Err ServerFaultCode: The guest operations agent could not be contacted.

2020-08-25T09:45:44.042Z error wcp [opID=5f43ec53] failed to get guest customization status. err API call to VMware vCenter Server (vpxd) failed. Details ‘ServerFaultCode: The guest operations agent could not be contacted.’

2020-08-25T09:45:44.042Z debug wcp [opID=5f43ec53] vm for agency &{Agency:09583ac4-83c4-47ee-834e-b120b41f0925 Agent:818cdcc9-b4b6-4dc9-b17a-3a99adb4454f 0xc0003d8960 0xc0005304e0} is not fully configured

2020-08-25T09:45:44.042Z debug wcp [opID=5f43ec53] vm for agency &{Agency:855ac100-8c6c-4a5c-a3a0-87af587ab0e3 Agent:c58aaa09-9e50-4c23-923b-615897ea0609 0xc0015ae0f0 <nil>} is not fully configured

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