Device has not reported any location data to AirWatch

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Hi All,


Many of my devices (Android S9’s & S10’s) are reporting this when you click the location tab. I’ve opened a support ticket with AirWatch, but they are stumped. I have confirmed sometimes the device will report a location, so we know it’s working sometimes. I’ve confirmed the device end is all enabled for location services, nothing is blocking. My GPS heartbeat is every 30 minutes so I would expect to see some sort of update. Sometimes if you click on last known, it will give you a location that’s 3 days old. Any ideas? Thank you! -Geoff.

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