DEM for App Volumes: Outlook OST to Writable Volume

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I’m really struggling to solve the problem.

I configured the following settings and writable volume on App Volumes for non persistent VDI.

When I logged in the VDI, I set up Outlook.

Then, I was able to see the OST file on the attached writable volume (C:SnapVolumesTempWritableUEMOSTxxxxxxx@xxxxx.com.ost).

After logging off and logging on again, I was able to see the OST file on the same folder.

However, if I opened outlook, I got the initial setup screen and I had to enter the user information again.

Then, C:SnapVolumesTempWritableUEMOSTxxxxxxx@xxxxx.com(2).ost was created.

If you have any ideas how to solve the problem, please tell me.

Thank you very much for your help in advance.

User Environment > App Volumes

Created the following setting for Outlook OST to Writable Volume

DEM Ver.9.11.0.932

APP Volumes: 4.0.1.35

Iron Castle Systems