Android Samsung – Impossible to enable Dual Messenger feature or Secure Folder

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hi to all,
all my users with devices enrolled with knox configure and knox mobile enrollment with Cobo configuration (device owner not with work profile) can’t enable dual messenger option for IM with the error  ‘ Security Policy Restrict this actions’ .
i looked inside my hw restriction profile or the security configuration by i don’t found where is this restriction.
what i must disable for permit that feature ?

thanks

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