Android 8 Honeywell device and Workspace One

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We are using Workspace One 19.07 and Android devices in 8.1. We are using the Legacy mode with a launcher menu.
when i enroll an Android Device in 8.1, the enrolement is good. The hub in seems to work well but
Managed Apps stay in ‘ Downloading’  mode. Even the Launcher (Com.airwatch.lockdown.launcher) stay at this state.

I checked all parameters and gave all necessary rights to install applications but nothing change.

Could someone help us ?

Thanks a lot beforehands

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