Airwatch MDM locked to my Macbook Pro

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Hello everyone ,

I am facing a real struggle with my Macbook Pro, please i need your help.

I bought a Macbook Pro NEW in the box 4 years ago in Dubai. Within these years I have done factory reset several times, and all the DOS upgrades. Yesterday I did factory reser again to clean it from everything I had inside, everything was fine until I installed the DOS, the laptop opened and I was setting up the City, Language, etc. step by step, then suddenly to the next step a window came out with the message “Remote Management – Remote management enables the Administrator of “Square Inc.“ to set up email and network accounts, install and configure apps, and manage this computer‘s settings“ “Square Inc. can automatically configur your computer.” so there is a button << Back or Continue>> so we i choose continue, and it comes another window out with the message “Log in to allow Square Inc. to manage your computer. Down another window with “ Log in option“ please enter your credentials to access Airwatch MDM. Username/Password that in my first time I’m seeing it and never did it before . I did went to Apple Store with my laptop and the box the’ve checked out that the laptop was purchased new and not stolen but unfortunately couldn’t do anything further to remove it or bypass it , they ask me to talk with vmware indirectly they should find the issue , maybe somehow someone did put my serial number by mistake and now after 4 years my laptop is blocked ..

Please i need your help to figure out this problem, for sure there is a solution in each problem .

Regards

Arion

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