We’re Moving! Update your bookmarks

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We have an important announcement today regarding this blog.

Since 2007 the KB Digest has been published weekly, containing all the new KBs published by product the previous week.

What is being changed, and why?

The KB Digest is being merged with its sister blog- The Support Insider. We will continue to publish the same content weekly, just in a new location. With one central location for all GSS communications with the outside we expect to be able to build our brand and broaden our audience.


  1. Starting Jan 16 2017 no new content will be published to The KB Digest blog. Current content will remain active for one month after which the blog will be removed.
  2. New posts will be found at The Support Insider, under the category KB Digest.
  3. RSS subscribers will continue to receive updates uninterrupted (ie: no changes to your subscription are needed).

Option for "echo cancellation" missing in Linux Player 12.5.1

This post was originally published on this site

I’m running Player 12.5.1 on a Linux (Fedora 25) host and the option for echo cancellation does not show up in the Hardware/Sound panel when running a Windows 7 guest. According to the documentation, echo cancellation support was added to Workstation 12 & Player 12 and I should see a checkbox for it. I thought maybe it didn’t work for this VM created with an older version of Player, or only worked on a newer version of Windows, but I started creation of a VM for Windows 10 (far enough to get to the ‘customize hardware’ option before it is actually created) and it still didn’t show up.


Perhaps my host is incorrectly configured and that’s why it doesn’t show up? I did a pretty vanilla install of Fedora 25, and have a fairly generic Kaby Lake based laptop without any funky hardware. Any ideas?


Here is the output of lspci -vv for the sound card. Since it shows up as a ‘device 9d71’ maybe it isn’t fully supported in Linux yet?


00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21)
    Subsystem: Hewlett-Packard Company Device 81ff
    Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
    Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 32, Cache Line Size: 64 bytes
    Interrupt: pin A routed to IRQ 130
    Region 0: Memory at b1328000 (64-bit, non-prefetchable) [size=16K]
    Region 4: Memory at b1310000 (64-bit, non-prefetchable) [size=64K]
    Capabilities: [50] Power Management version 3
        Flags: PMEClk- DSI- D1- D2- AuxCurrent=55mA PME(D0-,D1-,D2-,D3hot+,D3cold+)
        Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME-
    Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
        Address: 00000000fee00338  Data: 0000
    Kernel driver in use: snd_hda_intel
    Kernel modules: snd_hda_intel, snd_soc_skl


uname -a:

Linux XXX 4.8.15-300.fc25.x86_64 #1 SMP Thu Dec 15 23:10:23 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

New KB articles published for week ending 01/03/17

This post was originally published on this site

VMware Horizon
Cannot reconnect to allocated View Desktop when using USB redirection (2148409)
Date Published: 12/28/2016

VMware Horizon Air Hybrid-Mode
When you use the maximum number of DHCP addresses available, the system improperly reports capacity (2146068)
Date Published: 12/31/2016

VMware Integrated OpenStack
VMware Integrated OpenStack new instance fail to get DHCP when using a new NSX Edge (2148198)
Date Published: 12/29/2016
Configuring and troubleshooting Load Balancing as a Service in Integrated Openstack 3.0 (2147657)
Date Published: 12/28/2016

VMware vCenter Server
cloud.uuid remains in the cloned vmx file after cloning the vCloud Director system (2146488)
Date Published: 12/30/2016
Error “503 Service Unavailable” when vCenter Server installed on Windows Server 2016 (2148380)
Date Published: 12/26/2016

VMware vCenter Site Recovery Manager
SRM service fails with the error: The multi-part identifier “TMP.mo_id” could not be bound (2148245)
Date Published: 12/29/2016

VMware vCloud Director for Service Provider
Logging in to vCloud Director using LDAP with Kerberos fails (2147599)
Date Published: 12/28/2016

VMware vRealize Business for Cloud Standard
vRealize Business cost calculation is in red due to a snapshot creation failure (2145614)
Date Published: 12/30/2016

VMware vRealize Code Stream
vRealize Code Stream 2.2 Hot Fix 1 (2148339)
Date Published: 1/1/2017

VMware vRealize Configuration Manager
Error “An error occurred on the server when processing the URL. Please contact the system administrator” or “500 Internal Server Error” when adding or editing a scheduled job in vRealize Configuration Manager (2145430)
Date Published: 12/29/2016

VMware vRealize Log Insight
vCenter Server events tasks and alarms does not work in vRealize Log Insight 3.6 (2147868)
Date Published: 12/26/2016

VMware vRealize Orchestrator
How to enable remote debugging for workflow execution with vRO/ vRO smart client (2148402)
Date Published: 12/29/2016

VMware vSphere Replication
vSphere Replication takes 24 hours to start after removing a large number of hosts from the environment (2146504)
Date Published: 12/30/2016